Coach on the Job: Improving Hospitality and Leadership on the job (English)

Training

Give a boost to hospitality and/or leadership skills with a 'coach on the job'. Direct, hands-on coaching and instruction for staff and management, during a regular business day

Do you want to raise hospitality standards to higher levels? With a 'Coach on the Job' we offer direct, hands-on coaching to your staff during their regular business days. Whether it be the services, frontoffice, hosts, other hospitality department or novice managers, our experience coaches can help your team to excel in services and leadership. Coaching is on the job where newly developed (or improved) skills can be immediately applied. This will contribute to more effectiveness, motivation and involvement of your staff. To invest in their professional development will lead to more satisfied guests and a more succesful business. Discover the difference with working with a 'Coach on the Job'!

Programma

The program ‘coach on the job’ is a customized program. You can select this course in the list of customized courses (maatwerk ) and sent in your request. The provider of the course will make an appointment with you to coordinate the best suitable program within you company. This course s a coproduction under the banner of House of Hospitality provided by Breaking Habits in cooperation with Balboa coaching, Education by Julien, E-lia, Passion4Guests, VAEKST Hospitality and SVH

Leerdoel(en)

With this course staff can improve their own individual performances but also contribute to the overall quality and reputation of the company:

  • Improving hospitality skills
  • Improving efficiency and teamwork
  • Improving leadership skills
  • Improving Presentation and Professional Appearances
  • Increasing Guest Satisfaction and Involvement

Kosten

This is a customized course. Costs of the program are depending on the agreements made.